Digital Downloads

Last Updated: Jul 22, 2013 03:22PM EDT
Digital Downloads

All available digital downloads are sent via email to the email address on the order upon completion of the purchase.  You will need to open this download on a physical computer and be sure to only click the link once as it does expire once clicked.  If you are having trouble with a download or it has expired before you have gotten to download it, please contact us via the support email.  Please be sure to use the subject Download followed by your order number so that we may assist you with the download as soon as possible!


Pre-order Digital Downloads

With pre-orders, not all downloads are available at the time of purchase.  More often than not, the downloads are sent on the street release date of the album.  Upon completion of the purchase of these items you will receive an email with a text document giving you the expected arrival date of the download.  The files will be sent in a new email on this date.  If you have any additional questions on this topic please contact us via the support email.  Please be sure to use the subject Download followed by your order number so that we may assist you with the download as soon as possible!

Need Help?

  • Still can't find an answer? Email us!
  • Please be sure to search for your question before submitting an email!

    General questions have most likely already been answered!


    Feel free to also give us a call:

    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
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