Why did my download expire?

Last Updated: Nov 27, 2018 05:15PM EST
EXPIRED DOWNLOAD LINK
 
Each download link allows up to 4 attempts before expiring. We always advise you avoid attempting to download on a tablet or phone as the files are large and may not download fully on a mobile device. If the download fails it will expire your link!

If you do find yourself having trouble with your download resulting in an expired link please contact us with your order number & digital download issues listed in your subject line. This will allow us to pull your download right up to resolve this quickly & easily for you! 

 

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    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
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