How do I update the address for my preorder?

Last Updated: Nov 27, 2018 04:59PM EST
PLEASE CONTACT OUR SUPPORT TEAM RIGHT AWAY FOR ASSISTANCE!
 
We will do our best to make the changes before your order ships, but cannot guarantee we will be able to make the changes in time. The sooner you contact us the better the chances are we'll be able to update. 

When submitting your request please include ADDRESS UPDATE and your ORDER NUMBER in your subject line (example: address update #1234567) 

When submitting the updated address, please provide in the following format to help us better assist you: 

 
  • Street Address
  • Apartment Number
  • City
  • State 
  • Zip Code
  • Country

Need Help?

  • Still can't find an answer? Email us!
  • Please be sure to search for your question before submitting an email!

    General questions have most likely already been answered!


    Feel free to also give us a call:

    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
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