Can I edit my preorder?

Last Updated: Nov 27, 2018 04:55PM EST

ADDING / REMOVING ITEMS 

We will not be able to accommodate any requests to change your order by adding, removing, or changing an item on an existing order. 
 
COMBINING ORDERS
 
We will not be able to accommodate any requests to combine existing orders.
 
CANCELING ORDER
 
If you would like to cancel your order please contact us right away for assistance!
 
Make sure to include CANCEL and your order number in the subject line
(example: CANCEL ORDER #1234567)

We will do our best to cancel your order before it ships. The sooner you contact us to cancel the more likely it will be we can cancel before shipment. 

 

Need Help?

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    General questions have most likely already been answered!


    Feel free to also give us a call:

    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
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