Can I cancel my preorder?

Last Updated: Nov 27, 2018 05:24PM EST
If you would like to cancel your order please contact us right away with your request
 
When you submit your request please include cancel and your order number in the subject line so we can quickly assist you. (example: CANCEL ORDER #1234567)

We will do our best to cancel your order before it ships. The sooner you contact us to cancel the more likely it will be we can cancel before shipment. 

Need Help?

  • Still can't find an answer? Email us!
  • Please be sure to search for your question before submitting an email!

    General questions have most likely already been answered!


    Feel free to also give us a call:

    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
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