What is a preorder?

Last Updated: Nov 28, 2018 12:46PM EST
Preorders allow you place your order for a special item, new album, limited bundle, direct to garment clothing item, etc ahead of a release date. This does NOT mean you will receive your item(s) before the official release date for new albums. This is a very common misconception.
Preorders are listed with an estimated ship date, this is when we are told to expect the items to arrive so we can begin shipping. This is NOT a guaranteed date for shipment. These are estimated dates only and subject to change for several reasons that are out of our control. 

All preorder listings, product images, and information are provided to us by the band, label, manufacturer, or supplier. The final product may vary.

For more information about preorder shipments and what happens if there is a delay, please click here

Need Help?

  • Still can't find an answer? Email us!
  • Please be sure to search for your question before submitting an email!

    General questions have most likely already been answered!

    Feel free to also give us a call:

    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found