What shipping methods are available?

Last Updated: Dec 31, 2018 08:52AM EST

The shipping methods available to you during checkout will depend on the
weight of your shipment and your location.

 

All transit times listed DO NOT include processing time, transit time 
begins once your order has left our warehouse. 

 
MerchNow is not responsible for any delays in transit caused by the shipping carrier, weather issues, natural disasters, customs delays on international shipments, or any other complications while in transit. 
 

SHIPPING METHODS

 
  • UPS SUREPOST combines the consistency and reliability of the UPS Ground network with final delivery provided by the U.S. Postal Service. The delivery time of SurePost is typically 2 - 6+ business days dependent on your location. You will have a secondary tracking number once it's delivered to the post office. This new tracking number will be listed on the UPS tracking page and you will be able to monitor it's progress with USPS from there. This method is NOT INSURED!
  • UPS GROUND can take anywhere from 1-5+ business days for delivery dependent on your location. ​​​This method is insured up to $100*
 
  • UPS 3 DAY SELECT takes 3 business days for delivery. This method is insured up to $100* 
  • UPS 2ND DAY AIR takes 2 business days for delivery. This method is insured up to $100* 
  • UPS NEXT DAY AIR takes 1 business day for delivery and includes RUSH processing. This method is insured up to $100* 
  • USPS MEDIA MAIL can take anywhere from 2-14+ business days for delivery dependent on your location.                Tracking may be slow to update. This method is NOT INSURED! 
  • USPS FIRST CLASS MAIL can take anywhere from 2-5+ business days dependent on your location.                              This method is NOT INSURED!​ 
  • USPS PRIORITY MAIL can take anywhere from 2-3+ business days dependent on your location. This method is insured up to $50* 
  • USPS INTERNATIONAL FIRST CLASS MAIL can take anywhere from 10-20+ days dependent on your location and country's customs laws. Due to customs processing there may be extended transit times which we do not have control over. This method is NOT INSURED!​ 
  • USPS INTERNATIONAL PRIORITY MAIL can take anywhere from 6-10+ days dependent on your location and country's customs laws. Due to customs processing there may be extended transit times which we do not have control over. This method is insured up to $200* 

* Some restrictions may apply. All insurance claims will need to be processed through your chosen shipment method's carrier directly. 

Please note if you choose a non-insured shipment method you are responsible for all costs and will not be able to file a claim for lost or damaged shipments. We recommend using insured methods for all shipments especially for fragile item shipments! 

Need Help?

  • Still can't find an answer? Email us!
  • Please be sure to search for your question before submitting an email!

    General questions have most likely already been answered!


    Feel free to also give us a call:

    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
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