All preorders have an estimated ship date which is when the items are expected to be shipped from our facility.
This date is unfortunately subject to change due to delays with manufacturers and suppliers. If your order is effected by these delays, we will notify you via email.
All items on your order (including all non-preorder items) will ship when the pre-order item(s) are scheduled to ship.
If your order contains more than one pre-order item/bundle, your order will ship when the latter pre-order is scheduled to ship.
If you have any additional questions about Pre-Orders and how they work, please feel free to send us an email! Please also be sure to include the subject Pre-Order, so that we may assist you as soon as possible!
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General questions have most likely already been answered!
Feel free to also give us a call:
Toll Free: (888)-387-3343
International Customers: +1(518)-458-9563
We are in the office Monday thru Friday, 9AM-5PM Eastern Time.