Processing Time

Last Updated: Dec 16, 2014 12:26PM EST
All orders may take up to 5 business days for processing regardless of shipping method chosen.

All orders placed on Friday after 2pm EST - Monday 8:59am EST will not begin processing until Monday 9am when we reopen from the weekend.

All orders placed on a holiday will hold the same processing time, they will begin processing the following business morning.

If you have an urgent order that you need to receive by a certain date, we urge you to order early!  Please also always remember to take processing and shipping time into account when ordering.

If you have an urgent order already placed and you don't think will make it in time, please contact us via email right away. We will do our best to process your order at a faster rate, but again cannot guarantee what day the package will arrive.  Please use the subject Urgent Order when contacting us so that we may respond as quickly as possible!

Need Help?

  • Still can't find an answer? Email us!
  • Please be sure to search for your question before submitting an email!

    General questions have most likely already been answered!


    Feel free to also give us a call:

    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
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