FAQ - SHIPPING

  • What shipping methods are available?

    The shipping methods available to you during checkout will depend on the weight of your shipment and your loca...

    Dec 31, 2018 08:52AM EST
  • Shipping from UK/EU Stores

    Shipping All orders placed from UK/EU MerchNow Stores are shipped from our Kent UK warehouse. Shipping time...

    Oct 20, 2015 09:10AM EDT
  • Why is shipping so expensive?

    SHIPPING COSTS Shipping prices depend on several factors including item weight, distance of travel, shipping...

    Dec 27, 2018 12:54PM EST
  • My order was marked return to sender, now what?

    RETURN TO SENDER If your tracking information indicates your package was returned to us it will also genera...

    Dec 27, 2018 03:37PM EST

Need Help?

  • Still can't find an answer? Email us!
  • Please be sure to search for your question before submitting an email!

    General questions have most likely already been answered!


    Feel free to also give us a call:

    Toll Free: (888)-387-3343

    International Customers: +1(518)-458-9563

    We are in the office Monday thru Friday, 9AM-5PM Eastern Time.
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